Business
Gogamery

F.A.Q

Yes, we offer various customization options, including storage capacity, memory size, and specific accessories, to cater to your individual needs.

The delivery time for customized products will depend on your specific configuration and quantity. Once the order is confirmed, we will arrange production and shipping promptly to ensure a speedy delivery.

Customized products are typically not eligible for returns or exchanges, unless there are quality issues or production errors. We will confirm all details with you before production to ensure the product meets your expectations.

You can contact our Account Manager, and provide detailed information about your customization requirements. We will guide you through the process and steps to place a customization order.

Our purchase service covers almost all product categories, including but not limited to electronics, fashion apparel, home goods, and more. As long as it's a product produced for export within China, we can assist you with the purchase.

The shipping time for proxy purchased goods will depend on the specific destination and chosen shipping method. We will select the best shipping solution to ensure the goods arrive as soon as possible.

Yes, we have extensive supply chain resources and experience to handle purchase orders of various scales, making your procurement more efficient and hassle-free.

We collaborate with reliable suppliers and conduct rigorous quality inspections upon receiving the goods to ensure that the purchased products meet your requirements.

You can contact us through our website, provide detailed information about the desired purchased products, and we will guide you through the specific ordering process and payment methods.

We will confirm all details with customers, including size, color, and design, before production. Once the customization process begins, orders cannot be canceled or returned unless there are quality issues.

Customers can apply for returns or exchanges within 7 business days of receiving the goods. The items must be in their original condition, unutilized, undamaged, and with complete packaging and labels. Customers are responsible for the return shipping costs.

In case of any quality issues or damages during transportation, customers must contact us within 48 hours of receiving the goods and provide relevant photos for verification. We will offer free return or exchange services or provide a full refund.

Returns or exchanges due to personal reasons will be handled on a case-by-case basis, and relevant processing fees may apply.

To protect your rights, please inspect the items upon receipt and submit return or exchange requests within the specified timeframe.

CASE STUDY

Read our real outstanding performance

These real-life cases demonstrate our keen insights into customer needs, adaptive capabilities, and the ability to create value for our clients.

Crafting Personalized Home Comfort: A Customization Success Story

Crafting Personalized Home Comfort: A Customization Success Story

Unleash the power of customized home goods with Home Comfort's unique sets tailored to individual preferences. Discover how our collaboration…

Elevating Electronics Retail with Global Procurement: Tech Master’s Success Story

Elevating Electronics Retail with Global Procurement: Tech Master’s Success…

Discover how Tech Master, a leading electronics retailer, leveraged GOGAMERY's international procurement services to expand its product portfolio and seize…

Procurement and customization solutions await!
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